Terms and Conditions

Assessment of Specific Learning Difficulties

Full diagnostic assessments are offered as a remote procedure, usually in a single session of 3-4 hours. This time may interspersed with short breaks, according to the needs of the person being assessed.

Diagnostic assessment of Dyslexia consists of a wide range of testing to assess:

• Underlying ability

• Short-term and working memory

• Phonological processing

• Processing speed

• Attainment in - Reading

- Writing - Spelling

Assessment of Developmental Coordination Disorder/Dyspraxia (DCD) and Attention Deficit Hyperactivity Disorder (ADHD) includes all of the above testing with additional approved detailed screening, interviewing and analysis.

Booking and Assessment Procedure

• Assessment enquiries are made by email or webmail.

• Agreement on the date and time for the assessment.

• The Assessor requests the completion of the background information questionnaire.

• The client returns the completed questionnaire by the specified date.

• Client makes payment full or part payment as set out below.

• Assessor sendsZoomm link for assessment.

Payment

• Deposit needed to secure booking (minimum 25%) if more than 14 days before assessment. Dates are provisionally held for 24 hours.

• The remaining fee is payable a minimum of 7 days before the assessment date.

• Full payment of fees if the booking is less than 14 days before the assessment.

• Payment by BACS.

Cancellation Policy

By client:

• Cancellation in writing.

• If cancelled less than 7 days before the assessment date - no refund of the deposit if the appointment cannot be reallocated.

• If cancelled less than 48 hours before the assessment date - 50% of the full fee is chargeable.

By Assessor:

• In the event of illness or emergency, the assessor will endeavour to provide a minimum of 24 hours notice and agree on a rescheduled appointment.

Assessment

• Dyslexia Services assessors reserve the right to terminate the assessment where the client is not willing to cooperate fully in the required testing procedures.

• Behaviour that compromises the validity of the assessment will result in incomplete reporting.